IT Support for Small Businesses
Fast, friendly IT support when you need it. No confusing jargon, no lengthy contracts – just honest help from someone local who gets it.
I'm just starting out on my own, which means you get personal attention and fair prices. Your problems become my priority, and I won't rest until they're sorted.
Remote Support
Most issues fixed remotely - quick, efficient, and no waiting around
Personal Service
Direct access to me - no call centres or ticket queues
Honest & Fair
Clear pricing, no hidden costs - just straightforward support
What Does SupportBase Mean?
It's more than just a name - it's our mission
Support
Supporting Small Businesses
We're here to support your business growth. Every problem solved, every system improved, every hour saved - it all helps your business thrive.
Base
The Foundation You Build On
Reliable IT is the base of everything you do. We make sure your technology foundation is solid, secure, and ready to support your ambitions.
We Support Small Businesses by Being the Base They Build On
How I Can Help
Everything you need to keep running smoothly
- Mobile-friendly design
- Hosting & updates included
- Contact forms & SEO basics
Focusing on IT support first. Website design services launching soon.
- Monthly plans
- Backups & security
- One point of contact
- Priority support
Common Questions
Common questions about our IT support services
I primarily serve small businesses in Standish, Wigan, and Chorley. For on-site visits, I focus on these local areas. Remote support is available for businesses further afield across the North West.
I aim to respond to all enquiries within 12 hours during business hours (Mon-Fri, 9am-5pm). Due to this being a sideline job for now. For urgent issues, I'll do my best to help as quickly as possible. Remote support can often be provided same-day, while on-site visits are typically scheduled within 1-2 business days.
I work with small businesses across all industries. Whether you're in retail, professional services, healthcare, or any other sector, I can help with your IT needs. My focus is on practical, reliable support that works for small business budgets.
That's absolutely fine! Just describe what's happening in plain English, and I'll help diagnose the issue. Part of my job is translating tech problems into understandable terms and finding solutions that work for you.
I offer transparent, fair pricing tailored to your needs. Rather than one-size-fits-all packages, I prefer to understand your specific requirements and provide a personalised quote. Get in touch for a no-obligation chat about your IT needs and budget.
No contracts required! You can use my services on a pay-as-you-go basis for one-off issues, or we can arrange ongoing support with flexible monthly plans. I believe in earning your business through great service, not locking you into contracts.
I can help with Microsoft 365 setup, email configuration, OneDrive, Teams, and other cloud services. Whether you're migrating to the cloud or need help with an existing setup, I'll make sure everything runs smoothly.
I'm honest about what I can and can't do. If an issue is beyond my expertise, I'll tell you upfront and, where possible, recommend a trusted specialist. You'll never be charged for work I can't complete successfully.
Get in Touch
Ready to sort your IT? Let's have a chat about how I can help
Email Me
sales@supportbase.co.ukCall or Message Me
01257 818456IT Support Query?
For IT support related queries, please use:
Email: support@supportbase.co.uk
Call: 01257 818456